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Customer

MACmobile is dedicated to transforming and enlightening the way in which our customers and businesses communicate information and go about their daily operations.

Our commitment and promise is to ensure that your relationship with MACmobile will always be a pleasurable and rewarding experience.

Here are just a few of the ways we create and foster an excellent experience for MACmobile customers:

Customer Stories

Data, Cloud & Privacy

MACmobile is committed to achieving and maintaining the trust of our customers. Integral to this mission is providing a robust Compliance Program that carefully considers data protection matters across our suite of services, including data submitted by customers to our services.

Training

MACmobile offers training with every new implementation of FIELDForce to ensure users are fully versed and comfortable with the application. Existing users may also find it useful to top up their skills to ensure they remain

With FIELDLearning you are able to provide on demand FIELDForce product training, with engaging video and text-based content, competency quizzes, to your employees. Now you can significantly augment customer support, improve accessibility and cost effectiveness of training.

Offering blended learning for smarter results

With FIELDLearning approach for blended learning, we combine eLearning and Instructor-led training in a balance to meet your FIELDForce learning needs.

Self-Paced Courses

Online learning is a proven way to offer training. It allows learners to study at their own pace, location, and in a cost and time-efficient manner.

Virtual Instructor-Led Sessions

During virtual Milestone sessions, Instructors can evaluate Learner performance, provide feedback and Learners can ask questions.

Support

MACmobile platforms operate under strict service level agreements for the term of the license agreement. If you require support, please log a ticket with our support team by sending an email to your designated support desk.

Software updates and preventative maintenance including the periodic servicing, testing and treating of the Software, as may be required from time to time.

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