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Customer

MACmobile is dedicated to transforming and enlightening the way in which our customers and businesses communicate information and go about their daily operations.

 

Our commitment and promise is to ensure that your relationship with MACmobile will always be a pleasurable and rewarding experience.

 

Here are just a few of the ways we create and foster an excellent experience for MACmobile customers:

Customer Stories

Data, Cloud & Privacy

MACmobile is committed to achieving and maintaining the trust of our customers. Integral to this mission is providing a robust Compliance Program that carefully considers data protection matters across our suite of services, including data submitted by customers to our services.

Training

Onsite training of the Platform is provided as part of the Set Up costs. Additional refresher or ad hock training can be arranged on request. Please contact your Account Manager for costings.

Support

MACmobile platforms operate under strict service level agreements for the term of the license agreement. Log a support desk ticket by sending an email to your support desk.

Software updates and preventative maintenance including the periodic servicing, testing and treating of the Software, as may be required from time to time.

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