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Automate your Field Force

Run your FMCG distribution in one central platform and gain line of sight of your sales, stock and finances

Rethinking how your Field Force works is a constant challenge for any business. While reducing operating costs and increasing field resource efficiency is fast becoming the norm, greater adherence to service-level agreements becomes the main competitive business focus for any company. Business pressures are happening in a rapidly evolving technology landscape – verbal communication and paper work sheets are now outdated.

Sales Force Automation

Pre Sales

Ensure your Trade Marketers are on track with their call schedules and have the ability to update their customer details in real-time. Access order history, stock levels and generate in-trade orders.

Inbound Sales

Manage an inbound call center from one platform. This CRM module allows call center staff to log calls, update customer information, see previous orders, and generate sales orders.

Van Sales

Create flexibility in your route to market through offering Van Sales. Provide the driver with the ability to manage stock on board, generate van sales invoices, and settle cash sales.

MACmobile field-force

Field Services

Ensure your Field Force are on track with their call schedules and have the ability to update their customer details in real-time. Complete forms, verify assets, and collect in-trade intelligence.

Mobilize your Field Force

Provide the mobile tools to engage and transact with customers in the field in one central mobile application.

STOREApp

Configure FIELDForce

Manage Contacts, Products and Pricing straight from FIELDForce.

View Order History

Search, view and track orders and order status between specific date ranges.

Add Product

Capture Orders

Merchants can place an order direct from the distributor.

Run a Stock Take

Merchants can capture stock levels to assit in providing line of sight.

mobile b2b eCommerce made simple

Provide a B2B Mobile eCommerce Platform that enables self-service sales within your RTM Channel

Merchandiser

Mobilise your Workforce

Track your Merchandising Department’s progress by keeping an eye on call cycles and strike rates to ensure your business reaches its KPIs.

In-trade Forms

Fully fledged native mobile application with offline capability allows your Merchandisers always access data and reach remote areas.

Build No-Code Forms

Form Management has never been so easy. Build out logic and basic automation to ramp up your administrative productivity to save time.

MACmobile reports

Dashboard & Reporting

Our business intelligence reporting dashboards give management real-time information to monitor processes and track progress. Exception reporting helps identify problem key areas.

Mobilize your merchandising

Provide the tools to manage and mobilize your merchandising business with one mobile application.

Distribution Management

MACmobile distribution

Distribution

Manage your entire fleet from vehicle to driver. Generate and track route schedules while providing the tools for drivers to receive, deliver and return orders.

MACmobile finance

Invoices & Payments

Managing your finances has never been this easy. Handle expense claims, cash settlement, and M-Pesa payments against orders. Have clear visibility of who owes you money.

MACmobile warehouse

Warehousing

Set up your warehouse and stock locations in one simple platform. Mobilize your stock take, picking and dispatch. Have a clear view on inventory to know when to place plant orders.

MACmobile reports

Dashboard & Reporting

Our business intelligence reporting dashboards give management real-time information to monitor processes and track progress. Exception reporting helps identify problem key areas.

MANAGE your OPERATIONS

Provide the tools to manage and run your distribution and warehousing in one central web application.

“We have improved market intelligence as well as our visibility of and management of a geographically dispersed sales force and merchandising employee base.”
Steven Cox - Sales Excellence Manager, CCBSA

FIELDForce Features

FIELDForce mobilizes your field force by providing them with the tools to access their call cycles, engage with their customers, and get the job done quickly.

Offline Capability

Offline capability allows your Field Force to reach remote areas

Track & Monitor

Track and monitor your Field Force to ensure they are on task

Cloud Based

Ensure your data is always on through the cloud

FIELDForce is designed to meet the needs of the micro distributor all the way to enterprise FMCG manufacturer.

End-to-End Platform

Run your FMCG distribution business from one platform

Configurable

Pick and choose the modules that make sense to your business

Integration

Connect your sales and distribution to your existing ERP systems

FIELDForce Benefits

Improve Customer Service

Time Utilization

Communicate Efficiently

FieldForce notebook

Take your next step towards
field force automation

Take your next step towards a FIELDForce quote. See for yourself how we have assisted large FMCG players in RTM distribution gain visibility.

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Complete the form with all your details and we'll get back to you to discuss your current problems and how our solutions can assist in adding value to your supply chain and gain line of sight.

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