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- Field Force Automation
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Run your FMCG distribution in one central platform and gain line of sight of your sales, stock and finances
Rethinking how your Field Force works is a constant challenge for any business. While reducing operating costs and increasing field resource efficiency is fast becoming the norm, greater adherence to service-level agreements becomes the main competitive business focus for any company. Business pressures are happening in a rapidly evolving technology landscape – verbal communication and paper work sheets are now outdated.
Ensure your Trade Marketers are on track with their call schedules and have the ability to update their customer details in real-time. Access order history, stock levels and generate in-trade orders.
Manage an inbound call center from one platform. This CRM module allows call center staff to log calls, update customer information, see previous orders, and generate sales orders.
Create flexibility in your route to market through offering Van Sales. Provide the driver with the ability to manage stock on board, generate van sales invoices, and settle cash sales.
Ensure your Field Force are on track with their call schedules and have the ability to update their customer details in real-time. Complete forms, verify assets, and collect in-trade intelligence.
Manage Contacts, Products and Pricing straight from FIELDForce.
Search, view and track orders and order status between specific date ranges.
Merchants can place an order direct from the distributor.
Merchants can capture stock levels to assit in providing line of sight.
Track your Merchandising Department’s progress by keeping an eye on call cycles and strike rates to ensure your business reaches its KPIs.
Fully fledged native mobile application with offline capability allows your Merchandisers always access data and reach remote areas.
Form Management has never been so easy. Build out logic and basic automation to ramp up your administrative productivity to save time.
Our business intelligence reporting dashboards give management real-time information to monitor processes and track progress. Exception reporting helps identify problem key areas.
Manage your entire fleet from vehicle to driver. Generate and track route schedules while providing the tools for drivers to receive, deliver and return orders.
Managing your finances has never been this easy. Handle expense claims, cash settlement, and M-Pesa payments against orders. Have clear visibility of who owes you money.
Set up your warehouse and stock locations in one simple platform. Mobilize your stock take, picking and dispatch. Have a clear view on inventory to know when to place plant orders.
Our business intelligence reporting dashboards give management real-time information to monitor processes and track progress. Exception reporting helps identify problem key areas.
“We have improved market intelligence as well as our visibility of and
management of a geographically dispersed sales force and merchandising
employee base.”
Steven Cox - Sales Excellence Manager, CCBSA
FIELDForce mobilizes your field force by providing them with the tools to access their call cycles, engage with their customers, and get the job done quickly.
Offline capability allows your Field Force to reach remote areas
Track and monitor your Field Force to ensure they are on task
Ensure your data is always on through the cloud
FIELDForce is designed to meet the needs of the micro distributor all the way to enterprise FMCG manufacturer.
Run your FMCG distribution business from one platform
Pick and choose the modules that make sense to your business
Connect your sales and distribution to your existing ERP systems
Take your next step towards a FIELDForce quote. See for yourself how we have assisted large FMCG players in RTM distribution gain visibility.
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