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Provide the mobile tools to engage and transact with customers in the field in one central mobile application.
Digital Transformation of your workforce need not be a scary task. Modify existing business processes for all external sales and field services to incorporate a mobile solution in each touch point or customer engagement. Leverage the power of cloud and mobile devices improve efficiency, automate process and improve customer satisfaction.
With FIELDForce, you can empower your workforce by providing them the tools to work on the go, access vital information, and more importantly, engage with their customers. Each individual, as a mobile user, has access to the tools to engage and transact with customers in the field in one central mobile application.
Ensure your Trade Marketers are on track with their call schedules and have the ability to update their customer details in real-time. Access order history, stock levels and generate in-trade orders.
Keep your account information up to date. Access or update customer details on the move.
Add new prospects when you come across a new merchant on your route.
Keep track of any issues or notes attached to the customer.
Track your daily call schedule and have the freedom to adjust your call cycle to cater for out of the blue calls or non-completions.
Keep your customer top of mind and capture pre-orders with the customer during the sales call.
Prevent irritating back orders with a real time view of stock availability at the warehouse.
Create flexibility in your route to market through offering Van Sales. Provide the driver with the ability to manage stock on board, generate van sales invoices, and settle cash sales.
Using Maps from the app assists the drivers find the customer location and navigate the best route.
Customer login ensure reps and drivers are where they say they are and improves accountability.
All geo location meta data is stored allowing management to track sales to customers on a geographic spread.
As part of the preload inspection before leaving dispatch the driver must accept receipt of stock to be loaded onto the vehicle.
Extra stock is allocated to the vehicle for ad hock sales. This new stock location is updated in the system.
The driver has the ability to return to depot to top up stock, and on return conducts a recon of stock sold and returned.
Empower your fleet of drivers and driver salesmen through mobile technology. Provide the driver with the ability to manage stock on board, settle cash sales and generate a clean nett invoice.
Track stock movement from moment of loading for all pre sale orders and delivery.
Ensure adequate merchant stock holding through understanding current stock on hand.
Capture all Returnable Stock and Empties that need to be replaced or return to the warehouse.
Drivers can adjust the break down of payment to suite what the buyers has on hand, because collecting cash is a reality.
Offer a clean nett invoice, taking into account all order adjustments, removing the hassle of sorting out credit notes.
Sign directly in the FIELDForce app to incorporate digital signature to simplify the Proof of Delivery process.
Collect valuable information from every engagement with the help of forms designed to build insight. Structured questionnaires and surveys help reps and drivers to collect vital information and record certain metrics.
Verify that your assets are still in-store, fully operational, and correctly presented or stocked.
Ensure pricing and placement compalince through consistant questioning.
Compile share of basket or share of shelf studies to gain market share figures.
See for yourself how we have assisted large FMCG players and food & beverage distributors mobilize their sales force and generate clean nett invoices in-trade.